Your contact data at ListPlus

What ListPlus is — and is not

ListPlus (listplus.ai) is a tool of airrange software GmbH, Sperberweg 7, 82152 Krailling, Germany, with which companies check, complete and research their contact lists. ListPlus has no database of people of its own. When a customer looks a person up or completes a field, ListPlus asks specialised data providers or public sources at that moment and shows the customer the result.

For these lookups we act on behalf of the respective customer (processor, Art. 28 GDPR). The customer is responsible for looking you up, using your data and contacting you. Who that was you can see from the message you received; we may not and cannot tell you from our own knowledge if the customer is not identifiable.

Which data can be retrieved

Only data related to your professional role: name, position, company and its details (industry, size, location), business e-mail address and whether it is deliverable, business phone number, the address of your LinkedIn profile, location, and publicly visible profile details and public posts or reactions when a customer explicitly retrieves them. No private data, no special categories (health, religion, political opinion).

Where the data comes from

From data providers that run their own databases of business contacts (for example Prospeo, FullEnrich, CompanyEnrich, MillionVerifier), and from publicly accessible sources (for example LinkedIn, company websites, Google search, Crunchbase, Hacker News, Reddit, X) that a service reads at the customer's request. The complete, current list with the providers' seats is at listplus.ai/en/subprocessors, Part B. The providers are responsible for their own databases; information about those you obtain from them.

Who receives the data and how long it stays

The result of a lookup is seen only by the customer who triggered it; it is stored in that customer's workspace until they delete it. Results are not shared between customers. We additionally keep a cache per customer for at most 30 days so that the same lookup is not paid twice. Nobody can search for people on ListPlus without an account.

The legal basis for the lookup is the customer's legitimate interest (Art. 6(1)(f) GDPR) in finding business contacts and keeping accurate business data, limited to the professional context. Whether the customer may contact you beyond that depends on its own legal basis and on unfair-competition law; that is the customer's responsibility.

Your rights — and what we do

Objection (Art. 21 GDPR). Write to support@listplus.ai with your business e-mail address or the address of your LinkedIn profile. We enter both as a checksum (not in plain text) into a suppression list that applies to all customers: your data is then no longer retrieved from providers through ListPlus, no longer recorded as a research hit and no longer monitored. One limit we have to name: if a customer searches only with your name and company, we learn e-mail address and profile only when the provider answers; we then do not store the result, but the provider has seen the request.

Access, rectification, erasure (Art. 15 to 17 GDPR). These rights are directed at the customer who uses your data; if your request reaches us, we forward it to the customer where identifiable and answer what we know ourselves. The data providers delete your data in their own databases themselves; their contact details are in the provider list.

Complaint (Art. 77 GDPR). Our supervisory authority is the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany, www.lda.bayern.de.

Everything else, in particular how we handle the data of website visitors and customers, is in our privacy policy at listplus.ai/en/privacy.