Deleting lists, contacts, and your account
You can delete a list, a saved contact, a folder, an Inbox (Eingang) entry, an AI Research run or a whole workspace yourself, right in the app, at any time. Lists, Saved, the Inbox and research runs are shared in your workspace, so deleting something removes it for everyone in it. Deleting your whole account is different: there's no self-service button for that — you ask support, and it's a good idea to export anything you want to keep first (see "Cancel, downgrade and leave").
Delete a list#
The owner and admins of the workspace can delete a list: choose Delete list from the ⋯ menu on the list's card on Home or next to the list in the list tree of the Lists view, then confirm with Yes, delete. Deleting a list is immediate and permanent: there's no trash and no recovery, and it disappears for everyone in the workspace. Members can't delete lists; ask an admin or the owner.
Remove a saved contact or delete a folder#
On the Saved (Gemerkt) page, open the contact's row ⋯ menu and choose Delete — it's removed right away, with no confirmation step. Folders live in the Saved page's own left column (a drawer on phones): open a folder's ⋯ menu → Delete folder and confirm. Deleting a folder, or removing a person from one, doesn't delete the contact — they stay saved, just unfiled from that folder, so they're not subject to the 30-day "recently viewed" cleanup (see "Where is my data stored?").
Inbox: Done vs. Delete#
Marking an Inbox entry Done moves it from All to Done — it isn't deleted and still expires after 14 days like any untouched entry. To remove an entry immediately, hover it, click the trash icon and confirm Delete — this deletes it right away, before the 14-day window. Saving a contact from an entry or adding it to a list keeps that contact regardless of what you do with the entry.
Delete an AI Research run#
Click the × on the run in the research panel and confirm Delete. The run and its matches are permanently removed.
API connections and connected accounts#
To remove a list's API/MCP connection, open the list's Automation panel, go to Permissions, click Delete API Endpoint and confirm with Delete. The URL stops working immediately and any service using it loses access. To disconnect a connected CRM or Google Sheets account, see "Connecting a CRM, spreadsheet or other app".
Delete a workspace#
The owner can delete a whole workspace with all its lists, saved contacts, Inbox, research runs, pipelines and connections: workspace menu (workspace name on Home) → Workspace settings → Danger zone → Delete workspace, then type the workspace name and click Delete permanently. Your credits and plan are not affected. See "Leave, remove, transfer or delete a workspace" for the details.
Deleting your account#
There's no self-service "delete account" button. Email support@listplus.ai and ask — our team deletes your account and your data on request. If colleagues work in a workspace you own, transfer it to one of them first (Workspace settings → Transfer ownership), or tell support what should happen to it. Export anything you want to keep first (open a list's ⋯ menu → Export Data; see "Take your data with you before you leave" in "Cancel, downgrade and leave"). For what happens to your credit balance when your account is deleted, ask support directly.
Related topics: cancel-downgrade-leave · where-is-my-data · export-overview · connect-crm-and-sheets · leave-remove-transfer-delete.
FAQ#
How do I delete my account and my data?#
Write to support through the chat bubble on the Home page of the app or by email to support@listplus.ai. Our team deletes your account and your data on request; if colleagues work in a workspace you own, transfer it to one of them first. You can delete individual lists, saved contacts, folders, Inbox entries and whole workspaces yourself at any time.
How do I delete a list, and can I undo it?#
The workspace owner and admins can: "..." menu → Delete list → Yes, delete, on the list's card on Home or in the list tree of the Lists view. Deleting a list is permanent for everyone in the workspace, with no undo and no trash. Members can't delete lists, so ask an admin or the owner.
How do I remove a contact from Saved?#
Open the contact's row "..." menu on the Saved page and choose Delete — it's removed immediately, with no confirmation step. This doesn't affect any list you already added that contact to.
If I delete a folder in Saved, are the contacts in it deleted too?#
No. Deleting a folder only removes the folder — the people in it stay saved, they're just no longer filed anywhere, so they still show under "All saved" and don't fall back into the 30-day "recently viewed" cleanup.
What's the difference between marking an Inbox entry Done and deleting it?#
Done moves the entry from "All" to "Done" — it still expires automatically after 14 days like any Inbox entry, same as if you'd done nothing. Delete (the trash icon on the entry) removes it immediately instead of waiting for that window. Either way, any contact you already saved or added to a list from that entry is unaffected.
Can I delete an AI Research run?#
Yes — click the × on the run in the research panel and confirm Delete. The run and its matches are permanently removed.
How do I delete a list's API connection or token?#
Open the list's Automation panel, go to Permissions, click Delete API Endpoint and confirm with Delete. The URL stops working immediately and any service using it loses access.
Is deleting my account instant?#
Account deletion is handled by support on request rather than instantly by a button, so it isn't immediate the way deleting a single list is. Export anything you want to keep before you write in, since there's no undo once it's done.